Terms of Use

Last Updated: 24 July 2025

These Terms of Use (‘Terms’) constitute a legally binding agreement between you and MyRise ehf., a company registered in Iceland (Reg. No. [insert], legal address: [insert]), referred to herein as ‘MyRise,’ ‘we,’ ‘our,’ or ‘us’.”

This agreement becomes effective the moment you first access or use the Services and remains in force until terminated by either party in accordance with these Terms.

This Service includes subscriptions that automatically renew. Please read these Terms of Use (“Terms”) carefully – especially Section 7: “SUBSCRIPTION FEES AND PAYMENTS” – before starting a trial or completing a purchase for MyRise’s auto-renewing subscription services.

To avoid being charged, you must actively cancel your subscription at least 24 hours before the end of the trial period or the current subscription cycle. By purchasing a subscription with auto-renewal, you acknowledge and agree to its recurring nature and the associated terms provided at or near the point of purchase. You understand that in order to avoid charges, you must affirmatively cancel your subscription.

Depending on where you purchased your subscription, if you are unsure how to cancel a trial or subscription, please visit: the Apple Support website (if purchased via iOS), the Google Play Help Center (if purchased via Android), any other applicable app store’s support pages, or the MyRise website (if applicable).

Deleting the MyRise app does not cancel your subscription or trial. We also aim to display clear information about our subscription terms and cancellation procedures at or near the point of purchase. Please review this information carefully before making any purchases. We recommend saving or making a print screen of these details for your personal reference.

Details regarding how we collect, use, and share your personal information are provided in the MyRise Privacy Policy. Please review it to understand how your data is handled while using our Services.

PLEASE NOTE: THESE TERMS INCLUDE A BINDING ARBITRATION PROVISION IN SECTION 8, WHICH MAY AFFECT YOUR LEGAL RIGHTS DEPENDING ON YOUR LOCATION.
SPECIFICALLY, WHERE PERMITTED BY LAW, THE ARBITRATION PROVISION REQUIRES THAT DISPUTES BE RESOLVED THROUGH INDIVIDUAL ARBITRATION RATHER THAN IN COURT.
IN ARBITRATION, THERE IS NO JUDGE OR JURY, AND THE RIGHT TO APPEAL IS LIMITED.
UNLESS YOU OPT OUT WITHIN 30 DAYS OF FIRST USING THE SERVICE, ARBITRATION WILL BE THE EXCLUSIVE MECHANISM FOR RESOLVING DISPUTES, EXCEPT AS OTHERWISE PROVIDED IN SECTION 8.

THESE TERMS ALSO CONTAIN OTHER IMPORTANT PROVISIONS, INCLUDING:

  • DISCLAIMERS OF HEALTH AND MEDICAL LIABILITY (SECTION 2)
  • CLASS ACTION WAIVER (SECTION 8)
  • DISCLAIMERS OF WARRANTIES (SECTION 12)
  • LIMITATIONS OF LIABILITY (SECTION 13)

PLEASE READ ALL SECTIONS CAREFULLY BEFORE USING MYRISE.

Contents:

  1. Acceptance of Terms
  2. Important disclaimers
  3. Profile registration
  4. Service
  5. Coaching Services
  6. App stores, third-party links, and user-generated content
  7. Subscription fees and payments
  8. Mandatory binding arbitration and class action waiver
  9. User-generated content license
  10. Shopping
  11. User representations and restrictions
  12. Additional disclaimer af warranties
  13. Limitation of liability
  14. Indemnity
  15. International Use
  16. Termination and survival
  17. Governing law and jurisdiction
  18. Miscellaneous provisions
  19. Contact

Annex A: Terms of Sale

1. ACCEPTANCE OF TERMS

1.1. These Terms govern the relationship between you and MyRise ehf. (reg. no. [Insert Registration Number]), with its registered office at Bolholt 4, 105 Reykjavík, Iceland, 4th Floor, and/or its affiliates (“MyRise,” “we,” “us,” or “our”) regarding your use of the MyRise mobile application, website, and related services (collectively, the “Services”), including all content, features, information, text, graphics, audio, sound, AI coaching, social features, and any future products or services we may offer (the “Content”).

1.2. These Terms establish a legally binding contract between you and MyRise. For this reason, PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE SERVICES.

1.3. You must accept these Terms to create a MyRise account and to access or use the Services. If you do not have an account, you accept these Terms by accessing or using any part of the Services. If you do not agree to these Terms, do not create an account, download the app, or use the Services.

1.4. You should also carefully review our Privacy Policy, which explains how we collect, use, and share your personal data. The Privacy Policy and any other supplemental terms, policies, or notices posted within the Services are incorporated into these Terms by reference and form part of your agreement with us.

1.5. We reserve the right, in our sole discretion, to change or modify these Terms at any time. Where required by law, we will notify you of material changes; otherwise, we may update these Terms by simply updating the “Last Updated” date at the top of this page.

1.6. Any non-English translation of these Terms is provided solely for convenience. In the event of any discrepancy between a translated version and the English version, the English version shall prevail and shall be the legally binding version.

1.7. Subject to applicable law, we may modify or update these Terms from time to time at our discretion. Updates may be communicated by posting a revised version within the app, on our website, or by notifying you via your account email. Where required by applicable law, we will provide you with at least 14 days’ advance notice of any material changes (or 30 days where applicable law requires a longer notice period) before such changes take effect.

1.8. Any other changes will be notified to you solely by updating the “Last Updated” date of these Terms, and you hereby waive any right to receive specific notice of each such change.

1.9. If you do not agree with the updated Terms, you should discontinue your use of the Services, cancel any subscriptions, and delete your account before the effective date of the updated Terms. By continuing to use the Services after any update comes into effect, you agree to be bound by the revised Terms.

1.10. IF YOU DO NOT AGREE WITH ANY PART OF THESE TERMS, OR IF YOU ARE NOT LEGALLY ELIGIBLE TO AGREE TO THESE TERMS, DO NOT DOWNLOAD OR USE MYRISE OR ANY PART OF THE SERVICES.

2. IMPORTANT DISCLAIMERS

At MyRise, we are committed to helping you achieve your fitness and wellness goals. However, it is important to understand the limitations of our Services and your responsibilities when using them.

2.1. NOT MEDICAL OR PROFESSIONAL ADVICE

2.1.1. MYRISE DOES NOT PROVIDE MEDICAL ADVICE, MENTAL HEALTH COUNSELING, HEALTHCARE SERVICES, OR ANY PROFESSIONAL DIAGNOSIS OR TREATMENT. This includes, without limitation, any guidance related to the diagnosis, prevention, monitoring, management, or treatment of diseases, injuries, medical conditions, or psychological conditions. 

2.1.2. ALL INFORMATION, AI-GENERATED RESPONSES, AND ANY OTHER CONTENT WITHIN THE SERVICES ARE INTENDED SOLELY FOR GENERAL INFORMATIONAL, EDUCATIONAL, AND MOTIVATIONAL PURPOSES AND DO NOT CONSTITUTE OR SUBSTITUTE FOR PROFESSIONAL HEALTH OR MEDICAL ADVICE.

2.1.3. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU EXPRESSLY AGREE THAT WE ARE NOT PROVIDING MEDICAL ADVICE VIA THE SERVICE. ALL CONTENT PROVIDED THROUGH THE SERVICE, WHETHER PROVIDED BY US OR THIRD PARTIES (EVEN IF THEY ARE CLAIMING TO BE A DOCTOR), IS NOT INTENDED TO BE AND SHOULD NOT BE USED IN PLACE OF (I) THE ADVICE OF YOUR PHYSICIAN OR OTHER PROFESSIONALS; (II) A VISIT, CALL, OR CONSULTATION WITH YOUR PHYSICIAN OR OTHER HEALTHCARE PROVIDERS; OR (III) INFORMATION CONTAINED ON OR IN ANY PRODUCT PACKAGING OR LABEL. WE ARE NOT RESPONSIBLE FOR ANY HEALTH PROBLEMS THAT MAY RESULT FROM TRAINING PROGRAMS, CONSULTATIONS, PRODUCTS, OR EVENTS YOU LEARN ABOUT THROUGH THE SERVICE. IF YOU HAVE HEALTH-RELATED QUESTIONS, PROMPTLY CONTACT YOUR PHYSICIAN OR HEALTHCARE PROVIDER. IN CASE OF EMERGENCY, CALL YOUR PHYSICIAN OR LOCAL EMERGENCY SERVICES IMMEDIATELY.

2.1.4. YOU ARE SOLELY RESPONSIBLE FOR YOUR OWN HEALTH DECISIONS. YOU SHOULD ALWAYS CONSULT WITH A QUALIFIED PROFESSIONAL BEFORE STARTING OR MODIFYING ANY EXERCISE PROGRAM, DIETARY PLAN, MENTAL WELLNESS ROUTINE, OR SIMILAR ACTIVITY. IF AT ANY POINT YOU EXPERIENCE DISCOMFORT, PAIN, MENTAL DISTRESS, OR OTHER HEALTH CONCERNS, YOU MUST IMMEDIATELY DISCONTINUE USE OF THE SERVICES AND SEEK PROFESSIONAL CARE.

2.1.5. YOUR USE OF THE SERVICE DOES NOT CONSTITUTE OR CREATE A DOCTOR-PATIENT, THERAPIST-PATIENT, OR ANY OTHER HEALTHCARE PROFESSIONAL RELATIONSHIP BETWEEN YOU AND MYRISE.

2.1.6. IN ADDITION TO ALL OTHER LIMITATIONS AND DISCLAIMERS IN THESE TERMS, MYRISE DISCLAIMS ANY LIABILITY FOR ANY LOSS, INJURY, OR DAMAGE ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE OR RELIANCE ON ANY CONTENT PROVIDED. YOU ARE ENCOURAGED TO CONSULT YOUR PHYSICIAN OR OTHER QUALIFIED PROFESSIONALS REGARDING ANY INFORMATION OR RECOMMENDATIONS YOU RECEIVE THROUGH THE SERVICE.

2.2. AI COACH RESPONSIBILITY AND LIMITATIONS

2.2.1. The MyRise AI Coach may offer exercise suggestions, food and nutrition tips, recovery guidance, mood tracking insights, mental wellness prompts, motivational messages, and other personalized recommendations (collectively, “AI Recommendations”).

2.2.2. YOU UNDERSTAND AND AGREE THAT MYRISE’S AI COACH IS NOT A CERTIFIED PROFESSIONAL AND CANNOT ASSESS YOUR INDIVIDUAL HEALTH RISKS OR MEDICAL CONDITIONS. AI Recommendations are automatically generated based on limited user input and generalized patterns.

2.2.3. MYRISE DOES NOT GUARANTEE THE ACCURACY, APPROPRIATENESS, OR RELIABILITY OF ANY AI-BASED RESPONSES, WHICH MAY OCCASIONALLY CONTAIN INACCURACIES, GENERALIZATIONS, OR UNINTENDED OFFENSIVE, INAPPROPRIATE, OR MISLEADING REMARKS. This applies to all AI interactions, including, but not limited to, open-ended conversations, motivational messaging, wellness or mental health guidance, and other forms of personalized or dynamic user engagement.

2.2.4. YOU AGREE THAT MYRISE DISCLAIMS ALL LIABILITY FOR ANY PHYSICAL, EMOTIONAL, OR PSYCHOLOGICAL HARM, DISTRESS, OR INJURY RESULTING FROM AI-GENERATED CONTENT OR INTERACTIONS, to the maximum extent permitted by law.

2.3. PERSONALIZATION IS LIMITED

2.3.1. MyRise uses the information you provide – including, but not limited to, onboarding responses, chat interactions, mood tracking entries, activity results, and in-app behavioral data – to personalize your experience and offer customized suggestions, recommendations, and motivational content.

2.3.2. PERSONALIZATION THROUGH OUR SERVICES DOES NOT SUBSTITUTE FOR A FULL PROFESSIONAL ASSESSMENT AND MAY NOT ACCOUNT FOR ALL OF YOUR INDIVIDUAL HEALTH CONDITIONS, MEDICAL NEEDS, OR PERSONAL CIRCUMSTANCES. YOU ARE RESPONSIBLE FOR DETERMINING WHETHER ANY RECOMMENDATIONS ARE SAFE OR APPROPRIATE FOR YOU.

2.4. INDIVIDUAL RESULTS AND NO GUARANTEE OF OUTCOMES

2.4.1. MYRISE MAKES NO GUARANTEES REGARDING ANY OUTCOME, INCLUDING FITNESS, WEIGHT LOSS, WELLNESS IMPROVEMENT, OR MENTAL HEALTH RESULTS. INDIVIDUAL RESULTS WILL VARY BASED ON NUMEROUS PERSONAL FACTORS.

2.4.2. ANY TESTIMONIALS, SUCCESS STORIES, OR EXAMPLES DISPLAYED THROUGH THE SERVICE REPRESENT INDIVIDUAL EXPERIENCES THAT ARE NOT TYPICAL AND DO NOT GUARANTEE THAT YOU WILL ACHIEVE SIMILAR RESULTS. MYRISE DISCLAIMS ANY GUARANTEE THAT PAST OR AVERAGE RESULTS SHOWN THROUGH THE SERVICE CAN BE REPEATED OR ACHIEVED BY YOU.

2.4.3. YOUR SUCCESS IN USING MYRISE DEPENDS ON MULTIPLE PERSONAL FACTORS, INCLUDING, BUT NOT LIMITED TO, YOUR AGE, STARTING CONDITION, PERSONAL DEDICATION, LIFESTYLE, GENETIC PREDISPOSITIONS, MENTAL WELLNESS STATUS, AND CONSISTENCY OF USE. MYRISE HAS NO CONTROL OVER THESE VARIABLES AND THEREFORE CANNOT BE HELD RESPONSIBLE FOR YOUR INDIVIDUAL OUTCOMES.

2.4.4. THE SERVICE IS A TOOL FOR PERSONAL SUPPORT, BUT YOU ACKNOWLEDGE THAT ULTIMATELY YOU BEAR RESPONSIBILITY FOR YOUR OWN HEALTH DECISIONS AND RESULTS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, MYRISE DISCLAIMS ANY LIABILITY RELATED TO YOUR SUCCESS, FAILURE, OR SATISFACTION FROM USING THE SERVICE.

2.5. ACCURACY OF INFORMATION AND NO WARRANTIES

2.5.1. WHILE MYRISE AIMS TO PROVIDE HIGH-QUALITY CONTENT, AI-ASSISTED RECOMMENDATIONS, AND PERSONALIZED SUPPORT, WE DO NOT GUARANTEE THE ACCURACY, COMPLETENESS, CURRENCY, OR RELIABILITY OF ANY INFORMATION OR CONTENT PROVIDED THROUGH THE SERVICE. INFORMATION MAY CONTAIN INACCURACIES, ERRORS, OR OMISSIONS, AND SHOULD NOT BE RELIED UPON AS FACTUAL, MEDICAL, OR PROFESSIONAL ADVICE.

2.5.2. ALL USE OF MYRISE IS AT YOUR OWN RISK. YOU ACKNOWLEDGE THAT SOME CONTENT MAY BE OUTDATED, INCORRECT, OR NOT SUITED TO YOUR INDIVIDUAL CIRCUMSTANCES. YOU ARE STRONGLY ADVISED TO CONSULT QUALIFIED MEDICAL OR PROFESSIONAL ADVISORS BEFORE FOLLOWING ANY ADVICE OR GUIDANCE OBTAINED THROUGH MYRISE.

2.6. USER-GENERATED CONTENT AND SOCIAL COMMUNITY DISCLAIMER

2.6.1. MYRISE PROVIDES SOCIAL AND COMMUNITY FEATURES, INCLUDING USER PROFILES, POSTS, COMMENTS, AND OTHER FORMS OF USER-GENERATED CONTENT (“UGC”). ALL UGC IS SOLELY THE RESPONSIBILITY OF THE USER WHO POSTS IT. MYRISE DOES NOT PRE-SCREEN, MODERATE, OR CONTROL USER-GENERATED CONTENT AND DISCLAIMS ALL LIABILITY FOR OFFENSIVE, INACCURATE, FRAUDULENT, OR HARMFUL CONTENT POSTED BY USERS.

2.6.2. YOU ACKNOWLEDGE THAT BY USING SOCIAL FEATURES YOU MAY BE EXPOSED TO CONTENT THAT IS INAPPROPRIATE, OFFENSIVE, OR MISLEADING. MYRISE IS NOT RESPONSIBLE FOR SCREENING OR REMOVING SUCH CONTENT EXCEPT AS REQUIRED BY LAW OR AT OUR SOLE DISCRETION.

2.6.3. MYRISE ENCOURAGES RESPONSIBLE BEHAVIOR IN ITS COMMUNITY FEATURES BUT DOES NOT GUARANTEE USER COMPLIANCE. YOU ARE RESPONSIBLE FOR YOUR OWN INTERACTIONS AND SHOULD USE CAUTION WHEN COMMUNICATING WITH OTHER USERS.

2.6.4. MYRISE RESERVES THE RIGHT, BUT IS NOT OBLIGATED, TO REMOVE USER CONTENT, SUSPEND ACCOUNTS, OR LIMIT ACCESS TO SOCIAL FEATURES IN CASE OF REPORTED MISCONDUCT, ABUSE, FRAUD, OR VIOLATION OF OUR TERMS OR COMMUNITY GUIDELINES, WITHOUT INCURRING ANY LIABILITY FOR SUCH ACTIONS.

2.6.5. Content you post in public areas of the Service, including your profile, social posts, photos, comments, or any similar features, may be visible to other users and publicly accessible within the app. Please do not post any personal, confidential, or sensitive information you do not wish to share publicly. MyRise is not responsible for the actions of other users who may view or interact with your public content.

2.6.6. By submitting user-generated content to the Service, you grant MyRise a non-exclusive, worldwide, royalty-free license to display, distribute, and use such content solely within the Service for operational purposes, such as displaying your posts in feeds, leaderboards, or community challenges. This license does not include the right to use your content in external advertising, marketing, or promotional materials without your separate, explicit consent.

2.7. ACCURACY OF CONTENT AND PHYSICAL PRODUCTS

2.7.1. MYRISE DOES NOT ASSUME ANY LIABILITY FOR INACCURACIES OR MISSTATEMENTS REGARDING WORKOUTS, MEAL SUGGESTIONS, EDUCATIONAL CONTENT, OR OTHER MATERIALS PROVIDED THROUGH THE SERVICE. YOU SHOULD ALWAYS CONSULT RELIABLE SOURCES AND, WHERE APPLICABLE, CAREFULLY REVIEW PRODUCT LABELS, INGREDIENT LISTS, ALLERGEN INFORMATION, AND OTHER MANUFACTURER-INCLUDED DATA BEFORE CONSUMING ANY FOOD PRODUCTS OR FOLLOWING NUTRITIONAL RECOMMENDATIONS.

2.7.2. IF YOU PURCHASE PHYSICAL PRODUCTS OR WEARABLE DEVICES FROM MYRISE, YOU UNDERSTAND THAT THESE ARE DESIGNED FOR GENERAL WELLNESS USE ONLY. DATA COLLECTED FROM SUCH DEVICES IS NOT INTENDED TO MATCH THE ACCURACY OF MEDICAL OR SCIENTIFIC EQUIPMENT. MYRISE DISCLAIMS ALL LIABILITY FOR THE ACCURACY, RELIABILITY, OR FITNESS FOR MEDICAL USE OF ANY DEVICE OR PHYSICAL PRODUCT OFFERED.

3. PROFILE REGISTRATION

3.1. To access certain features of the MyRise Services, you may be required to register a personal profile (“Profile”) and provide accurate, current, and complete information as prompted during the registration process.

3.2. By registering a Profile, you represent and warrant that: (i) all information you provide is truthful, accurate, and up-to-date; (ii) you will update your information as needed to maintain its accuracy; and (iii) your use of the Service complies with all applicable laws, regulations, and these Terms. Failure to provide accurate and complete information may result in limited functionality of the Service and may prevent MyRise from delivering important account-related notifications to you.

3.3. The Services are strictly intended for individuals aged 18 or older. By creating a Profile, you confirm that you are at least 18 years old and have full legal capacity to enter into these Terms.

3.4. MyRise reserves the right to suspend or terminate your Profile, or restrict access to the Services, with or without notice, if you breach these Terms or engage in fraudulent, abusive, or harmful behavior.

3.5. You are solely responsible for safeguarding your login credentials and all activities occurring under your Profile. You agree to immediately notify MyRise of any unauthorized access, security breach, or suspected misuse. MyRise disclaims liability for losses or damages arising from your failure to protect your Profile credentials.

4. SERVICE

The “Services” include the MyRise mobile application, website, software, AI coaching features, workouts, community tools, and any other digital, physical, or interactive experiences made available by MyRise now or in the future. These Services may evolve over time to include new platforms, technologies, and offerings.

4.1. You acknowledge that all text, images, graphics, audio, AI-generated responses, videos, marks, logos, compilations (meaning the collection, arrangement, and assembly of information), software, data, and other content or materials displayed on or made available through the Services (excluding User Content as defined below), including workouts, coaching plans, social features, and AI coaching interactions (“MyRise Content”), are proprietary to MyRise ehf. or its licensors and are protected by applicable intellectual property laws.

4.2. Except as expressly permitted in these Terms, all rights, including intellectual property rights, in the MyRise Content remain exclusively with MyRise and its licensors. You may not copy, reproduce, modify, reverse engineer, decompile, disassemble, translate, transmit, sell, distribute, or exploit any MyRise Content, except as explicitly allowed by these Terms.

4.3. Any content, information, or materials (including text, messages, photos, posts, comments, or other works) that you upload, submit, display, post, or transmit within the Services (“User Content”) remain your intellectual property.

4.4. MyRise does not claim ownership over User Content but you grant MyRise a license under Section 9 (User-Generated Content License). MyRise may retain and use copies of User Content and registration data as reasonably necessary to operate, maintain, and improve the Services, in accordance with these Terms and our Privacy Policy.

4.5. Subject to these Terms, MyRise grants you a limited, personal, non-exclusive, non-transferable, revocable license (without the right to sublicense) to access and use the Services solely for your individual, non-commercial purposes. This includes downloading and using the MyRise app on your own mobile device.

4.6. You agree that your use of the Services will comply with applicable laws and not infringe on the rights of MyRise or third parties. You are solely responsible for your use of the Services, including compliance with local laws in your jurisdiction.

4.7. You are responsible for providing your own compatible devices, internet connection, and any related fees required to access and use the Services.

4.8. MyRise reserves the right to modify, update, remove, or discontinue any feature, functionality, or content within the Services at any time, with or without notice, including free and paid features. To the extent permitted by applicable law, MyRise shall not be liable for any such changes. If you disagree with any modification, you may discontinue use or cancel your subscription at any time.

4.9. Your access to and use of the Service is at your own risk. Except where prohibited by applicable law (including, where relevant, Australian Consumer Law), MyRise shall not be liable for any damage to your devices, loss of data, or other harm – including bodily injury – arising from your use of the Service or reliance on any content or advice.

4.10. While MyRise aims to provide responsive customer support, no guarantee of support availability or response time is made. MyRise may provide or withdraw customer support services at its sole discretion.

5. COACHING SERVICES

5.1. As part of the MyRise Service, we may provide interactive AI-based coaching features (“Coaching Services”) designed to support your fitness, wellness, and personal development goals. Coaching Services may include personalized workout plans, motivational support, progress tracking, and habit-building tools.

5.2. Coaching Services are primarily delivered via AI-driven systems, including text-based chats, personalized program generation, and interactive features. MyRise may offer additional functionalities, including progress tracking via user-uploaded inputs (such as text, photos, or videos), camera-based features (such as form checks or meal tracking), and potentially video-based AI interactions or real-time sessions in the future.

5.3. MyRise uses data you voluntarily provide, such as onboarding answers, workout activities, and mood tracking, to personalize Coaching Services. The AI’s recommendations are based solely on this data and should not be interpreted as professional advice or human judgment.

5.4. COACHING SERVICES DO NOT CONSTITUTE MEDICAL, MENTAL HEALTH, OR OTHER PROFESSIONAL HEALTHCARE SERVICES. THEY DO NOT OFFER OR REPLACE CLINICAL DIAGNOSIS, TREATMENT, OR THERAPY. MYRISE MAKES NO GUARANTEE OF ACCURACY, COMPLETENESS, OR APPROPRIATENESS OF ANY AI-GENERATED RESPONSES. YOU MUST CONSULT A QUALIFIED HEALTHCARE PROVIDER BEFORE MAKING ANY HEALTH, FITNESS, OR NUTRITION DECISIONS BASED ON THE COACHING SERVICES. IN THE EVENT OF A MEDICAL EMERGENCY, CONTACT EMERGENCY SERVICES IMMEDIATELY.

5.5. MyRise may modify, update, or discontinue Coaching Services (including free or paid features) at any time in its sole discretion.

6. APP STORES, THIRD-PARTY LINKS, AND USER-GENERATED CONTENT

6.1. The availability of the MyRise App depends on the third-party platform from which you download it, including, but not limited to, the Apple App Store, Google Play Store, and other authorized app marketplaces (collectively, “App Stores”). Your use of the App is subject to any applicable terms, rules, or policies imposed by these App Stores.

6.2.  You agree to pay any applicable fees charged by the App Stores in connection with the App, including download fees, subscription payments, or in-app purchases. Your license to use the App is conditional on your compliance with the terms, conditions, and policies of the applicable App Store. You acknowledge that App Stores (and their affiliates) are third-party beneficiaries of these Terms and have the right to enforce these Terms against you.

6.3. MyRise may occasionally display internal promotional content, such as subscription offers or MyRise partner collaborations. MyRise does not currently display third-party advertisements for external businesses. Where links to third-party websites, products, or services are provided, they are solely for convenience. MyRise is not responsible for, does not endorse, and makes no warranties about any external websites, products, or services. Your interactions with any third-party links are solely at your own risk and governed by the third party’s terms and privacy policies.

6.4. MyRise includes social and community features where users may post content, including photos, comments, and other materials (“User Content”). You are solely responsible for your User Content and interactions with other users. MyRise does not pre-screen User Content and is not liable for any offensive, inaccurate, misleading, or harmful content posted by users. You engage with other users at your own risk. MyRise reserves the right, but has no obligation, to monitor, moderate, or remove any User Content that violates these Terms or applicable laws.

6.5. To the fullest extent permitted by applicable law, you hereby release MyRise ehf., its affiliates, officers, employees, and agents from any and all claims, demands, losses, damages, rights, or actions, including but not limited to personal injury, death, and property damage, that is either directly or indirectly related to or arises from (i) any interactions with App Stores; (ii) your interactions with other users of the Service; or (iii) your use of any third-party links, products, or services accessed through the Service.

7. SUBSCRIPTION FEES AND PAYMENTS

7.1 Certain features of the MyRise Service may be offered on a subscription basis for a fee. You may purchase a subscription either directly from MyRise ehf. or via authorized App Stores (including but not limited to Apple App Store or Google Play). Subscriptions can be purchased by (i) paying a recurring subscription fee at intervals disclosed to you prior to purchase, or (ii) making a one-time prepayment for access to the Service for a specified period (collectively, the “Purchase”).

7.2 To the maximum extent permitted by applicable laws, we may change Purchase fees at any time. Except where prohibited by law (including but not limited to the Québec Consumer Protection Act), we will notify you of any such pricing changes in accordance with the notice periods required by applicable law. Where no specific timeframe is mandated, we will notify you by posting the updated prices on or through the App, by sending you an email, or through other prominent channels, and such updates will become effective as stated in the notice. If you do not agree to the new fees, you may cancel your subscription or choose not to prepay for continued access to the Service.

7.3 By purchasing a subscription, you authorize MyRise and/or the App Store to charge your selected payment method for the applicable subscription fee. You are solely responsible for ensuring your payment information remains accurate and up-to-date.

7.4. Automatically Renewing Subscriptions: By signing up for certain subscriptions, you agree that your subscription may be automatically renewed. Unless you cancel your subscription, you authorize us and the App Stores to charge you for the renewal term. The period of auto-renewal will be the same as your initial subscription period unless otherwise disclosed to you on the Service. The renewal rate will be no more than the rate for the immediately prior subscription period, excluding any promotional or introductory discounts, unless we notify you of a rate change prior to your auto-renewal.

7.5. Subscription Cancellation: You may cancel your subscription at any time according to the cancellation procedures applicable to your purchase method. Deleting the MyRise App does not cancel your subscription.

7.6. Subscription Trials: MyRise may, at its sole discretion, offer trial subscriptions free of charge for a limited time period. Details regarding trial duration and subsequent billing will be clearly disclosed at the time of sign-up. At the end of a free trial, unless you cancel, your subscription will automatically convert into a paid subscription and you will be charged the applicable fee.

7.7. Subscription Trial Cancellation: You may cancel your trial subscription at any time before the trial period ends to avoid being charged. Unless otherwise stated, if you do not cancel before the trial ends, your subscription will automatically convert into a paid subscription, and applicable fees will apply. Deleting the MyRise App does not cancel your subscription.

To prevent abuse of trial offers, MyRise reserves the right to modify, limit, or terminate any trial offer or eligibility at its sole discretion.

7.8 The Service and your rights to access and use it will automatically terminate at the end of your paid subscription period unless timely payment is received. If any fees or charges are overdue, we may, at our discretion, attempt to contact you to resolve the issue. However, we reserve the right to suspend or terminate your access to the Service without prior notice for non-payment.

7.9 If you purchase a subscription through an App Store (such as the Apple App Store or Google Play), refunds and cancellations are governed solely by the App Store’s terms and policies. MyRise does not process refunds for App Store purchases.

For purchases made directly through MyRise, all sales are final and non-refundable, except where required by applicable law.

7.10. No Refunds on Subscriptions: Except as provided in Sections 7.9, 7.11 and 7.12, you agree that all Purchases are final, non-refundable, and non-exchangeable once made. MyRise does not offer refunds except where required by applicable law. The Company may provide refunds at its sole discretion according to any refund policies published from time to time.

7.11. Right of Withdrawal for EEA, UK, and Switzerland Consumers.
If you are a consumer based in the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, you have an automatic legal right to withdraw from contracts for the purchase of Services.

However, when you make a purchase of a single item of digital content (such as a downloadable video, PDF file, or other non-subscription digital product), you expressly agree that such content is made available to you immediately after purchase. You, therefore, lose your right of withdrawal and will not be eligible for a refund under applicable law.

By signing up for our Service provided on a continuous basis (such as subscriptions), you expressly request and consent to immediate access to the Service. In the event you exercise your right of withdrawal within the applicable withdrawal period, we will deduct from your refund an amount proportionate to the Service provided prior to your withdrawal notification.

Where you have not lost your right of withdrawal, the withdrawal period will expire 14 days after the day you enter into the contract. To exercise your right of withdrawal, you must inform us, MyRise ehf., Bolholt 4, 105 Reykjavík, Iceland, email: support@myrise.app, of your decision to withdraw from the contract by an unequivocal statement (for example, a letter sent by post or email). You may use the model withdrawal form below, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Model withdrawal form:

To: MyRise ehf., Bolholt 4, 105 Reykjavík, Iceland, 4th Floor, email: support@myrise.app

I hereby give notice that I withdraw from my contract for the following service:

Contract ID or Order Number (if applicable): [Insert if applicable]

Service description: [Describe the service]

Ordered on: [Insert date of order]

Received on: [Insert date the service was received]

Name of consumer: [Your full name]

Address of consumer: [Your address]

Signature of consumer (only if sent by post mail): [Signature]

Date: [Insert date]

7.12. Right of Cancellation for Consumers Based in Quebec.
If you are a consumer based in Quebec, you have an automatic legal right to cancel a contract for Services involving sequential performance, pursuant to the Consumer Protection Act (Québec).

When you purchase a single item of digital content (such as a downloadable file, video, or PDF), you expressly agree that such content is made available to you immediately and, therefore, you lose your right to cancel under this section and will not be eligible for a refund for that purchase.

Exercise of the Right of Cancellation:
If you sign up for a subscription to the Service directly from MyRise (not via an App Store), you may cancel the contract at any time by sending a written notice to us at MyRise ehf., Bolholt 4, 105 Reykjavík, Iceland, 4th Floor, or via email at support@myrise.app. This notice must be an unequivocal statement of your decision to cancel (for example, a letter sent by post or an email). You may use the model cancellation form below, but it is not mandatory.

Model Cancellation Form

To: MyRise ehf., Bolholt 4, 105 Reykjavík, Iceland, 4th Floor
Email: support@myrise.app

Date: [date on which form is sent]

Under section 193 of the Consumer Protection Act, I cancel the contract [contract number, if any] entered into on [date when contract was entered into] at [place where contract was entered into].

Name of consumer: [Your full name]
Address of consumer: [Your address]
Signature of consumer (only if sent by post mail): [Signature]
Date: [Date]

7.14. Transparent Subscription Terms.

We may post clear subscription terms from time to time on our websites and within the App, including any promotional offers, trial details, and applicable fees.

7.15. Changes to Subscription Features and Services

To the maximum extent permitted by applicable law, MyRise reserves the right to modify, enhance, remove, or update the features, content, or services included in any subscription offering at any time. This may include adding new features, changing existing features, transitioning features between subscription tiers, or discontinuing certain services altogether. Where such changes materially affect your use of the Service, we will provide you with advance notice in accordance with applicable law. Continued use of the Service after such changes constitutes your acceptance of the updated subscription offering.

8. MANDATORY BINDING ARBITRATION AND CLASS ACTION WAIVER

THIS SECTION 8 (“ARBITRATION AGREEMENT”) CONTAINS A MANDATORY ARBITRATION PROVISION AND CLASS ACTION WAIVER THAT AFFECT YOUR LEGAL RIGHTS. PLEASE READ IT CAREFULLY.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY DISPUTE BETWEEN YOU AND MYRISE EHF. (“MYRISE,” “WE,” OR “US”) WILL BE RESOLVED THROUGH FINAL AND BINDING ARBITRATION ON AN INDIVIDUAL BASIS. YOU WAIVE ANY RIGHT TO A JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION.

IF YOU RESIDE IN A JURISDICTION WHERE CERTAIN RIGHTS CANNOT BE WAIVED, SUCH AS THE PROVINCE OF QUÉBEC, THIS SECTION MAY NOT FULLY APPLY TO YOU, AND YOU MAY RETAIN THE RIGHT TO BRING CLAIMS IN COURT UNDER LOCAL LAW.

  • All claims must be resolved exclusively through final and binding arbitration by a neutral arbitrator, except where prohibited by applicable law.
  • YOU WAIVE THE RIGHT TO A TRIAL BY JURY. Rights typically available in court, including discovery or appeal, may be limited or unavailable in arbitration.
  • YOU MAY ONLY BRING CLAIMS IN YOUR INDIVIDUAL CAPACITY. You may not act as a plaintiff or class member in any purported class or representative proceeding.
  • The arbitrator shall not consolidate proceedings or claims or preside over any form of representative or class proceeding, except where prohibited by law.

8.1. Applicability of Arbitration Agreement

This Arbitration Agreement applies to any and all disputes, claims, controversies, or causes of action (collectively, “Disputes”) between you and MyRise ehf.,including any current or future parent entities, subsidiaries, affiliates, predecessors, successors, assigns, and their respective officers, directors, employees, and agents (collectively referred to herein as “MyRise”), arising out of or relating in any way to the Services, these Terms, your relationship with MyRise, or your access to or use of the Services – regardless of legal theory (including but not limited to contract, tort, statute, fraud, misrepresentation, or any other theory of law or equity).

This Arbitration Agreement applies to all Disputes, including but not limited to those that:

  • Arose before your acceptance of these Terms or any prior versions of them;
  • May arise after the termination of your account or cessation of use of the Services;
  • Relate to marketing, communications, subscriptions, purchases, data processing, or privacy practices;
  • Involve third-party services or content made available through or integrated with the Services.

This Arbitration Agreement does not apply to:

  • Claims that are expressly excluded from mandatory arbitration under applicable law, including disputes that qualify within the jurisdictional limits of small claims court;
  • Statutory rights that cannot legally be waived, including certain consumer rights in the province of Québec and other jurisdictions where applicable.

Opt-Out Right:
You may opt out of this Arbitration Agreement by sending a written opt-out notice to support@myrise.app with the subject line: “ARBITRATION AND CLASS ACTION WAIVER OPT-OUT” within 30 days of the date you first (a) accept these Terms or (b) first use the Services after these Terms come into effect – whichever is later.
Your opt-out notice must include your full name, the email address associated with your account, and a clear statement that you wish to opt out of this Arbitration Agreement.
By not opting out within this 30-day period, you knowingly and voluntarily waive your right to litigate any Dispute in court (except for small claims court where applicable), and you agree to resolve all Disputes exclusively through individual arbitration as outlined in this Section.

Exclusive Authority of Arbitrator:
The arbitrator shall have exclusive authority to resolve any Dispute concerning the scope, applicability, enforceability, interpretation, and validity of this Arbitration Agreement, including any claim that all or part of this Agreement is void or voidable.

Survival and Severability:
If any provision of this Arbitration Agreement is found to be unenforceable or invalid, the remainder of the Arbitration Agreement shall remain in full force and effect, subject to the severability terms outlined in Section 8.7.

8.2. Initial Dispute Resolution

MyRise is committed to resolving disputes in a fair, efficient, and amicable manner. Before either you or MyRise may initiate arbitration under this Arbitration Agreement, the parties agree to make a good-faith effort to resolve any Dispute informally.

If you have a Dispute with MyRise, you agree to first contact us by sending a brief written description of the Dispute, along with your name, account email address, and preferred contact information, to support@myrise.app with the subject line: “INFORMAL DISPUTE RESOLUTION REQUEST”.

Upon receiving your notice, MyRise agrees to engage in good-faith efforts to resolve the Dispute, which may include communication via email, telephone, or video conference. Both parties agree to attempt to resolve the matter informally within a reasonable period (typically at least 30 days) before either party may commence formal arbitration proceedings.

Engaging in this informal dispute resolution process is a mandatory condition precedent to initiating arbitration.
The arbitrator shall dismiss any arbitration claim filed without completion of the informal dispute resolution process.
Additionally, any applicable statutes of limitation and filing fee deadlines shall be tolled during the period of informal resolution efforts.

MyRise strongly encourages you to use this informal resolution process to address any concerns prior to taking formal action.

8.3. Mandatory Arbitration

This Arbitration Agreement provides that all Disputes between you and MyRise must be resolved exclusively through BINDING INDIVIDUAL ARBITRATION, except to the extent that the applicable law prohibits mandatory arbitration for specific claims.

EXCEPT WHERE PROHIBITED BY APPLICABLE LAW (INCLUDING CERTAIN RIGHTS UNDER QUÉBEC CONSUMER LAW), BY ACCEPTING THESE TERMS, YOU AND MYRISE EXPRESSLY WAIVE THE RIGHT TO A TRIAL BY JURY AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION. YOU AGREE THAT ANY DISPUTE WILL BE FINALLY RESOLVED THROUGH INDIVIDUAL ARBITRATION BEFORE A NEUTRAL ARBITRATOR, NOT A COURT.

Arbitration will be administered by:

In all cases, the applicable arbitration rules shall apply as modified by this Arbitration Agreement. Where there is any direct conflict between the applicable arbitration rules and these Terms, the provisions of these Terms shall govern, unless otherwise agreed by both parties or required by the arbitrator.

If LCIA or JAMS is unavailable, unwilling, or unable to administer the arbitration for any reason, you and MyRise agree to select a mutually agreeable alternative arbitration provider. If the parties cannot agree on an alternative provider, a competent court shall appoint the provider.

The arbitrator shall have exclusive authority to resolve all Disputes, including issues concerning the scope, enforceability, applicability, and interpretation of this Arbitration Agreement.

8.4. Waiver of Class Action and Collective Relief

THE LAWS OF CERTAIN JURISDICTIONS, INCLUDING THE PROVINCE OF QUÉBEC, MAY NOT ALLOW CLASS ACTION WAIVERS. IF SUCH LAWS APPLY TO YOU, THIS SECTION MAY NOT FULLY APPLY, AND YOU MAY RETAIN ADDITIONAL RIGHTS, INCLUDING THE RIGHT TO BRING CLAIMS IN COURT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU AND MYRISE AGREE THAT ALL DISPUTES MUST BE BROUGHT AND RESOLVED ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE ACTION.

EXCEPT AS EXPRESSLY PERMITTED UNDER THE “BATCHING ARBITRATIONS” PROVISION (SECTION 8.6), THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED:

  • ON A CLASS ACTION, MASS ACTION, JOINT OR COLLECTIVE BASIS,
  • IN A REPRESENTATIVE CAPACITY ON BEHALF OF THE GENERAL PUBLIC, OTHER USERS OF THE SERVICES, OR ANY OTHER PERSONS.

The arbitrator may grant relief only in favor of the individual party bringing the claim, and solely to the extent necessary to provide relief warranted by that party’s individual claim. THE ARBITRATOR IS PROHIBITED FROM:

  • AWARDING RELIEF FOR OR AGAINST ANY PERSON WHO IS NOT A PARTY TO THE ARBITRATION;
  • CONSOLIDATING CLAIMS OF MULTIPLE INDIVIDUALS;
  • PRESIDING OVER ANY CLASS, MASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDINGS.

THIS WAIVER OF CLASS ACTIONS AND COLLECTIVE RELIEF IS A MATERIAL AND ESSENTIAL COMPONENT OF THIS ARBITRATION AGREEMENT AND CANNOT BE SEVERED FROM IT. IF ANY PART OF THIS SECTION IS FOUND TO BE INVALID OR UNENFORCEABLE WITH RESPECT TO A PARTICULAR CLAIM OR REMEDY, THEN THAT CLAIM OR REMEDY MUST BE BROUGHT IN COURT AND SHALL BE STAYED PENDING INDIVIDUAL ARBITRATION OF ALL OTHER CLAIMS.

BY ENTERING INTO THIS ARBITRATION AGREEMENT, YOU ACKNOWLEDGE AND AGREE THAT:

  • YOU ARE WAIVING YOUR RIGHT TO A JURY TRIAL;
  • YOU ARE WAIVING YOUR RIGHT TO BRING OR PARTICIPATE IN A CLASS ACTION OR COLLECTIVE PROCEEDING;
  • THE RIGHTS YOU WOULD OTHERWISE HAVE IN COURT, SUCH AS BROADER DISCOVERY AND THE RIGHT TO APPEAL, MAY BE MORE LIMITED IN ARBITRATION.

FURTHERMORE, THE ARBITRATOR SHALL HAVE NO AUTHORITY TO AWARD PUNITIVE, EXEMPLARY, OR STATUTORY DAMAGES EXCEPT WHERE REQUIRED BY LAW.

8.5. Arbitration Procedures

– Overview. Arbitration is a private legal process where a neutral individual (the “Arbitrator”) resolves disputes outside of court. Arbitration is generally intended to provide a fair, faster, and less expensive resolution process compared to litigation. The following arbitration procedures (the “Arbitration Procedures”) apply to all arbitration proceedings between you and MyRise.

– Seat of Arbitration. The seat of arbitration will be:

  1. If you are not a U.S. resident – London, United Kingdom.
  2. If you are a U.S. resident – Delaware, United States of America.

– Governing Law. The law applicable to the arbitration and this Arbitration Agreement shall be:

  1. If you are not a U.S. resident – the laws of England and Wales, without regard to their conflict of laws rules.
  2. If you are a U.S. resident – the laws of the State of Delaware, including the Federal Arbitration Act where applicable.

– Language of Arbitration. The arbitration proceedings will be conducted in the English language.

– Commencing an Arbitration. To initiate arbitration, you must follow the applicable procedures:

  1. Non-U.S. residents shall commence arbitration under the London Court of International Arbitration (“LCIA”) by following the instructions at https://www.lcia.org/adr-services/lcia-notes-for-parties.aspx#5.%20COMMENCING%20AN%20LCIA%20ARBITRATION;
  2. U.S. residents shall commence arbitration under Judicial Arbitration and Mediation Services, Inc. (“JAMS”), following the instructions at https://www.jamsadr.com/submit/.

You may choose to represent yourself or hire legal representation or another representative in the arbitration proceedings. MyRise may assert counterclaims in response to any arbitration claim filed by you.

– Filing Fees and Arbitration Costs. If you are a consumer and initiate arbitration against MyRise, you will only be required to pay a filing fee up to USD 250. All other costs of arbitration, including administrative and arbitrator’s fees, will be paid by MyRise unless the arbitrator finds your claim to be frivolous or made in bad faith.
If MyRise initiates arbitration against you, MyRise will pay all costs of arbitration, excluding your personal legal costs unless otherwise determined by law or the arbitrator.
Both parties shall be responsible for their own legal costs and attorneys’ fees unless otherwise provided by applicable law or arbitration rules.

– Court Enforcement and Costs. If either party initiates legal proceedings in any forum other than arbitration in violation of this agreement, the arbitrator or court shall have the authority to grant reasonable costs, expenses, and attorneys’ fees incurred by the other party in staying or dismissing such proceedings or enforcing compliance with this Arbitration Agreement. Additionally, any judgment on the arbitration award may be entered in any court of competent jurisdiction and shall be fully enforceable under applicable law.

– Selection of the Arbitrator. The arbitrator shall be selected pursuant to the procedures established by (i) the LCIA Arbitration Rules if you are not a U.S. resident; or (ii) the JAMS Arbitration Rules if you are a U.S. resident. If the designated arbitral forum is unavailable or unwilling to administer the arbitration, the parties shall mutually agree on an alternative arbitration provider. Failing such agreement, a court of competent jurisdiction shall appoint a neutral arbitrator consistent with the terms of this Arbitration Agreement.

– Arbitration Hearings. The Arbitrator may conduct hearings via teleconference, videoconference, or solely on the basis of written submissions unless either party requests an in-person hearing and the Arbitrator determines it appropriate. If an in-person hearing is granted: For non-U.S. residents, the hearing will be held in London, United Kingdom, or another mutually agreed location. For U.S. residents, the hearing will be held in Delaware or another mutually agreed location. For consumers, the hearing may be held in your local area where required by applicable law.

– Discovery. Each party may request relevant, non-privileged documents and a brief description of claims or defenses from the other party. Discovery requests must be submitted within ten (10) days of the Arbitrator’s appointment and answered within fifteen (15) days. The Arbitrator shall promptly resolve disputes regarding discovery, considering the relevance, burden, and necessity of requested materials, as well as any impact on case timelines.

– Communications with the Arbitrator. Whenever communicating with the arbitrator, both parties must include one another in all communications. This means including the other party in all phone calls (e.g., via conference call), copying the other party on any written correspondence (including emails or letters), and ensuring that both parties are present in any interactions with the arbitrator. To the extent practicable, any conferences or discussions with the arbitrator will take place via telephone conference call or email. Ex parte communications (i.e., any communication with the arbitrator where one party is excluded) are strictly prohibited unless otherwise allowed under the applicable arbitration rules or by the arbitrator’s explicit consent with both parties present or notified.

– Confidentiality. Upon the request of either party, the arbitrator shall issue an order that protects the confidentiality of sensitive information disclosed during the arbitration process. This includes both oral and written information, such as business records, health data, and private user information. Neither party may use or disclose confidential information obtained through arbitration outside of the arbitration proceedings, except as necessary to enforce the arbitration award or comply with applicable legal obligations. Any permitted filings of confidential information in court must be done under seal or through similar protective procedures as permitted by law.

– Arbitration Award. The arbitrator will render a final written award within a reasonable timeframe following the conclusion of any hearing, typically within fourteen (14) days after a hearing, or if no hearing is held, within thirty (30) days after the final written submissions are made. The award shall include the essential findings of fact and conclusions of law upon which the arbitrator’s decision is based and clearly specify any relief granted. This ensures transparency in the arbitrator’s reasoning and decision-making process.

– Waiver of Appeal. The arbitration award shall be final and binding on both parties. You and MyRise hereby expressly waive any right to appeal or review the award in court, including but not limited to questions of law, findings of fact, and the merits of the dispute. No appeal to any court or other tribunal shall be permitted except for the enforcement of the arbitration award or as expressly allowed under applicable arbitration rules (e.g., correcting manifest errors).

– Consumer Remedies. If you are classified as a consumer under the laws of your jurisdiction, any remedies available to you under mandatory applicable laws shall remain fully accessible to you within the arbitration process, unless non-waivable statutory rights entitle you to litigate in court. This Arbitration Agreement is not intended to limit or waive any non-waivable statutory rights or remedies, including those arising under consumer protection, privacy, or contract laws, applicable in your country of residence (including but not limited to EEA, UK, Switzerland, and Quebec consumers).

8.6. Batching Arbitrations

To the extent permitted by applicable law, to promote the efficient resolution of disputes and avoid duplicative proceedings, the following Batch Arbitration process shall apply:

In the event that 100 (one hundred) or more similar arbitration demands are filed against MyRise ehf. (“MyRise” or “Company”) within a 30-day period, and such demands are coordinated or presented by or with the assistance of the same law firm, organization, or group of affiliated counsel, the parties agree that these arbitration demands shall be grouped into randomized batches of up to 100 claims per batch for resolution in a single arbitration proceeding per batch. If fewer than 100 claims remain after batching, those remaining claims shall be combined into a final batch.

Claimants’ counsel shall be responsible for organizing and presenting the batched demands to the arbitration provider in a manner directed by the arbitration administrator.

The arbitration provider shall administer each batch as a single arbitration, applying one set of filing fees, administrative fees, and one arbitrator per batch, irrespective of the number of claims within each batch.

The arbitration provider shall also:

  • Issue a single set of disclosures per batch;
  • Conduct one preliminary conference per batch;
  • Apply all procedures and hearings collectively within the batch.

You agree to cooperate in good faith with both MyRise and the arbitration provider to implement this batch arbitration process, including reasonable agreements to streamline fees, discovery, and procedural timelines within each batch.

Any dispute regarding the applicability or administration of this batch arbitration process shall be resolved through a single, consolidated arbitration proceeding, presided over by a sole Administrative Arbitrator appointed by the arbitration provider. The Administrative Arbitrator shall have the authority to establish any procedures necessary to resolve such disputes efficiently and promptly. The Company shall bear the costs of the Administrative Arbitrator in these proceedings.

All parties agree that arbitration claims are deemed to be of a “substantially similar nature” if they arise out of or relate to the same event, set of facts, factual scenario, or occurrence and involve similar legal issues and seek similar relief.

For clarity, this batch arbitration process does not authorize or permit class arbitration, collective arbitration, mass arbitration, or consolidated arbitration except as explicitly set forth in this Section. Each batch shall be treated as an individual arbitration for resolution purposes, and the Arbitrator shall not preside over any class, collective, or representative proceeding, except to the extent required by applicable law.

8.7. Severability of Arbitration Agreement

If any provision or portion of this Arbitration Agreement is found to be unenforceable, invalid, or unlawful for any reason, the following shall apply:

  • (a) The unenforceable or unlawful provision shall be severed from this Arbitration Agreement, and the remainder of the Arbitration Agreement shall remain valid, binding, and enforceable to the maximum extent permitted by applicable law.
  • (b) The severance of any unenforceable provision shall not affect the enforceability of any remaining provisions, nor the parties’ agreement to arbitrate any remaining Disputes on an individual basis in accordance with this Arbitration Agreement.
  • (c) To the extent that applicable law prevents enforcement of this Arbitration Agreement with respect to certain claims-such as requiring those claims to proceed on a class, collective, or representative basis-such claims shall be litigated in court as set forth in Section 17 (Governing Law and Jurisdiction). The parties agree that any court proceedings regarding such claims shall be stayed pending the outcome of any individual claims subject to arbitration.
  • (d) If any provision of this Arbitration Agreement is found to prevent a party from seeking a non-waivable statutory remedy, including public injunctive relief, such provision shall have no effect solely to the extent necessary to permit the pursuit of such remedy in court. All other provisions of this Arbitration Agreement shall remain fully enforceable.

This severability clause is intended to preserve the broad enforceability of the Arbitration Agreement, while ensuring compliance with applicable consumer protection and statutory rights.

8.8. Survival

This Arbitration Agreement shall survive the termination of these Terms and/or your use of the Services. Any and all provisions of this Arbitration Agreement shall remain in full force and effect regardless of the expiration or termination of your relationship with MyRise, your account, or the Services, and shall continue to apply to any Disputes arising between you and MyRise even after such termination.

9. USER-GENERATED CONTENT LICENSE

9.1. Grant of License

By submitting, posting, uploading, or otherwise making available any content within the MyRise App or Services – including but not limited to photographs, images, videos, audio recordings, written posts, comments, status updates, feedback, testimonials, chat messages, and any other material (“User Content”) – you hereby grant MyRise ehf., together with any current or future parent entities, subsidiaries, affiliates, licensees, successors, or assigns, a royalty-free, perpetual, irrevocable, sublicensable, assignable, worldwide, and non-exclusive license (as well as your consent) to use, copy, store, reproduce, modify, adapt, publish, translate, transmit, edit, reformat, create derivative works from, distribute, derive revenue or other remuneration from, publicly perform, publicly display, and otherwise exploit such User Content (in whole or in part), in any form, media, or technology now known or hereafter developed, for any lawful purpose, including but not limited to marketing, promotional, product development, research, service improvements, and internal analytics purposes.

This license applies regardless of your country of residence and remains valid throughout the full term of any applicable copyright, trademark, moral right, database right, or other intellectual property rights (“Rights”) that may exist in such User Content.

Certain User Content and other user interactions may also be used to improve features such as personalized recommendations or AI coaching, as further explained in our Privacy Policy.

9.2. Public and Private Profiles

When using MyRise Services, you may have the option to post User Content either publicly or via private profiles (where applicable). Public User Content may be accessible to other users or external viewers and may be used by MyRise for commercial purposes, as outlined in Section 9.1. Private profiles and associated User Content will be handled in accordance with your selected privacy settings and the Privacy Policy.

9.3. Exclusion of Personal Data

The license granted under this section explicitly excludes personal data as defined under any applicable data protection laws, including but not limited to the General Data Protection Regulation (EU) 2016/679 (GDPR), Icelandic data protection law, and other relevant EEA, United States, Canadian (including Québec), and international regulations. The processing of personal data is governed exclusively by our Privacy Policy.

9.4. User Warranties

You represent and warrant that you own all rights, title, and interest in and to the User Content, or have secured all necessary rights, licenses, consents, and permissions to grant the rights provided to MyRise under this Section 9. To the extent you do not exclusively own the Rights in any User Content, you warrant that any third-party rights holders, including holders of moral rights, have fully and effectively waived such rights or granted you valid and irrevocable rights to license such content under this agreement.

You acknowledge and agree that MyRise and its successors and assigns are entitled to unrestricted use of any non-personal User Content for any lawful purpose, commercial or otherwise, without compensation, credit, or notification to you. Subject to the foregoing, you retain any ownership rights you may have in the User Content.

MyRise shall not be liable for any loss or damage resulting from the removal, deletion, or loss of User Content at any time, and does not guarantee the continued availability or storage of any User Content.

9.5. Revocation of License

If you wish to revoke the license granted under this section for any specific User Content, you may submit a written request to support@myrise.app with the subject line: “User Content License Revocation Request”. Your request must include:

  • A clear description or identification of the specific User Content,
  • Reasonable proof of ownership, and
  • Your account details.

MyRise may, at its sole discretion and where technically feasible, cease use of and/or remove the specified User Content within a reasonable period, without liability for any prior use or reliance on such content.

9.6. Copyright Infringement and DMCA Notices

If you believe that any content available through the Services infringes your copyright, you may submit a written notice of alleged infringement in accordance with the Digital Millennium Copyright Act (DMCA). To be valid, the notice must include the following information:

  • (a) Your full name, mailing address, telephone number, and email address;
  • (b) A description of the copyrighted work that you claim has been infringed;
  • (c) A description of where the allegedly infringing material is located within the Services;
  • (d) A statement that you have a good faith belief that the use is not authorized by the copyright owner, its agent, or the law;
  • (e) A statement made under penalty of perjury that the information in your notice is accurate and that you are the copyright owner or authorized to act on behalf of the copyright owner; and
  • (f) Your physical or electronic signature.

Notices should be directed to:
MyRise ehf.
Attn: Legal Department – DMCA Notice
Bolholt 4, 105 Reykjavík, Iceland, 4th Floor
Email: support@myrise.app

10. SHOPPING

10.1. Additional e-commerce terms and conditions may be provided in the future in Annex A (“Terms of Sale”) and will apply to the sale by MyRise ehf. of any physical products, including but not limited to apparel, accessories, fitness devices, wellness-related products, and other merchandise (“Products”) offered through the MyRise Store.

These Terms govern the general use of the MyRise Services. In the future, the Terms of Sale will govern the online sale and delivery of Products through the MyRise Store, including applicable terms related to refunds, exchanges, restocking, taxes, shipping, and warranties (where relevant).

Information regarding Product purchases, including applicable refund or exchange policies, will be provided at or near the point of purchase, and in the Terms of Sale when available. We recommend that you carefully review any additional terms prior to making any Product purchases through the MyRise Store.

If you have questions regarding purchases of Products, you may contact our support team at support@myrise.app.

11. USER REPRESENTATIONS AND RESTRICTIONS

11.1. By using the MyRise Services, you represent and warrant that:

  • you have the legal capacity and you agree to comply with these Terms;
  • you are at least 18 years of age;
  • you will not access or use the Services through automated or non-human means, including but not limited to bots, scripts, or any other automated methods;
  • you will not use the Services for any illegal or unauthorized purposes;
  • you are not located in a country that is subject to a U.S. government embargo or has been designated by the U.S. government as a “terrorist-supporting” country;
  • you are not listed on any U.S. government list of prohibited or restricted parties;
  • your use of the Services will not violate any applicable law or regulation.

11.2. If you provide any information that is untrue, inaccurate, not current, or incomplete, we reserve the right to refuse any and all current or future use of the Services (or any portion thereof).

11.3. You may only access and use the Services for their intended purpose, as made available by MyRise. The Services may not be used in connection with any commercial endeavors except those that are specifically authorized or approved by MyRise.

11.4. As a user of the Services, you agree not to:

  1. systematically retrieve data or other content to create or compile, directly or indirectly, a collection, compilation, database, or directory without prior written permission from MyRise;
  2. make any unauthorized use of the Services;
  3. modify, adapt, improve, enhance, translate, or create derivative works of the Services;
  4. use the Services for any revenue-generating endeavor, commercial enterprise, or for any purpose for which it is not designed or intended;
  5. make the Services available over a network or environment permitting access by multiple devices or users at the same time, except as expressly allowed;
  6. use the Services to develop or operate any product or service that is directly or indirectly competitive with MyRise;
  7. use any proprietary information, trademarks, or other intellectual property of MyRise to design, develop, manufacture, license, or distribute any applications, products, or services;
  8. circumvent, disable, or interfere with any security-related features of the Services;
  9. engage in unauthorized framing or linking to the Services;
  10. interfere with, disrupt, or create an undue burden on the Services or related networks;
  11. decipher, decompile, disassemble, reverse engineer, or otherwise attempt to derive source code from any part of the Services;
  12. attempt to bypass any access restrictions or security measures imposed on the Services;
  13. upload, distribute, or transmit viruses, malware, or any malicious code that may harm or disrupt other users or systems;
  14. use, launch, or distribute any automated system (including but not limited to spiders, robots, scrapers, offline readers), or use unauthorized scripts or software;
  15. use the Services to send unsolicited messages, spam, or commercial communications;
  16. disparage, tarnish, or otherwise harm, in MyRise’s opinion, MyRise or the Services;
  17. use the Services in violation of any applicable laws or regulations; or
  18. otherwise breach these Terms.

11.5. You are expected to interact with our customer support representatives in a respectful and professional manner. Any behavior deemed threatening, harassing, abusive, or offensive towards MyRise personnel may result in immediate suspension or termination of your account at our sole discretion.

11.6. You may not sell, transfer, or assign your account or any account rights without prior written consent from MyRise. Any unauthorized account transfer shall be considered a material breach of these Terms.

11.7. We reserve the right to suspend or terminate your account immediately, without refund or compensation, if you violate these Terms, engage in fraudulent or abusive conduct, or otherwise misuse the Services.

11.8. We reserve the right to monitor your use of the Services to ensure compliance with these Terms. We may investigate any suspected breaches and take any appropriate action, including account suspension, termination, or legal enforcement, at our sole discretion.

12. ADDITIONAL DISCLAIMER OF WARRANTIES

12.1. General Disclaimer

EXCEPT WHERE PROHIBITED BY MANDATORY LAW, INCLUDING BUT NOT LIMITED TO EUROPEAN UNION LAW, ICELANDIC LAW, QUÉBEC CONSUMER LAW, OR OTHER APPLICABLE CONSUMER PROTECTION LAWS, YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE MYRISE APP, WEBSITE, AND SERVICES IS AT YOUR SOLE RISK.

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, MYRISE EHF., TOGETHER WITH ITS FUTURE AFFILIATES, SUCCESSORS, LICENSORS, AND SERVICE PROVIDERS, DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, MYRISE DOES NOT WARRANT THAT:

  • THE SERVICES WILL MEET YOUR INDIVIDUAL EXPECTATIONS OR REQUIREMENTS;
  • THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE;
  • ANY RESULTS OR OUTCOMES OBTAINED FROM USING THE SERVICES WILL BE ACCURATE, RELIABLE, OR CONSISTENT;
  • ANY ERRORS, DEFECTS, OR TECHNICAL ISSUES WILL BE CORRECTED;
  • THE QUALITY OF ANY CONTENT, INFORMATION, OR INTERACTION AVAILABLE THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS.

ANY CONTENT OR MATERIAL ACCESSED THROUGH THE SERVICES IS AT YOUR OWN RISK. YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE OR DATA LOSS RESULTING FROM YOUR USE OF THE SERVICES.

12.2. No Guarantee of Availability or Performance

MYRISE DOES NOT GUARANTEE THAT THE SERVICES OR ANY OF THEIR FEATURES WILL BE AVAILABLE AT ALL TIMES OR IN ALL LOCATIONS. WE MAY TEMPORARILY OR PERMANENTLY SUSPEND, MODIFY, OR DISCONTINUE ALL OR PART OF THE SERVICES AT OUR SOLE DISCRETION AND WITHOUT LIABILITY TO YOU, EXCEPT AS REQUIRED BY MANDATORY LAW OR AS SET OUT IN OUR REFUND POLICY.

12.3. AI-Generated Content

MyRise provides AI-powered coaching features that generate dynamic responses based on your input and general training data. These outputs are not reviewed or verified in real time, and may contain inaccuracies, generalizations, or content that is unhelpful, inappropriate, or misleading.

AI-generated responses are not a substitute for professional advice, diagnosis, or treatment. You agree not to rely solely on any AI outputs for decisions related to your health, fitness, emotions, or safety. You use the AI features at your own risk and discretion, and MyRise disclaims all liability to the maximum extent permitted by law.

12.4. Consumer Rights Not Waived

NOTHING IN THESE TERMS LIMITS OR EXCLUDES ANY NON-WAIVABLE WARRANTY OR CONSUMER PROTECTION RIGHT THAT YOU MAY HAVE UNDER MANDATORY LAW IN YOUR COUNTRY OF RESIDENCE. IF YOU ARE A CONSUMER RESIDING IN THE EEA, UK, ICELAND, QUÉBEC, OR OTHER SIMILAR JURISDICTIONS, YOU MAY HAVE LEGAL RIGHTS THAT CANNOT BE EXCLUDED OR LIMITED BY CONTRACT.

12.5. EEA/UK/Switzerland Specific Conformity Obligations

12.5.1. As required under applicable EEA or UK law, MyRise will provide necessary updates, including security updates, to ensure conformity of the Services with these Terms. YOU ARE RESPONSIBLE FOR INSTALLING THESE UPDATES PROMPTLY. MYRISE IS NOT LIABLE FOR LACK OF CONFORMITY CAUSED BY YOUR FAILURE TO INSTALL AVAILABLE UPDATES OR TO MAINTAIN COMPATIBLE EQUIPMENT.

12.5.2. If the Services fail to conform to these Terms, you have a legal right to request correction. You agree to reasonably cooperate with MyRise to determine whether any non-conformity results from your digital environment. Failure to cooperate may shift the burden of proof to you under applicable law.

12.6. App Store and Google Play Disclaimers

YOU ACKNOWLEDGE THAT THESE TERMS ARE BETWEEN YOU AND MYRISE EHF. AND NOT WITH APPLE INC., GOOGLE LLC, OR ANY OTHER APP STORE OPERATOR.

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • APPLE, GOOGLE, AND OTHER APP STORE PROVIDERS HAVE NO RESPONSIBILITY FOR THE SERVICES;
  • THEY DO NOT PROVIDE WARRANTIES OR SUPPORT SERVICES FOR THE SERVICES;
  • THEY ARE NOT RESPONSIBLE FOR INVESTIGATING, DEFENDING, SETTLING, OR DISCHARGING ANY CLAIMS RELATING TO THE SERVICES, INCLUDING PRODUCT LIABILITY, CONSUMER LAW, OR INTELLECTUAL PROPERTY CLAIMS;
  • ALL INQUIRIES AND CLAIMS MUST BE DIRECTED TO MYRISE AT support@myrise.app.

13. LIMITATION OF LIABILITY

13.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MYRISE EHF., INCLUDING ANY FUTURE AFFILIATES, SUCCESSORS, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, OR SERVICE PROVIDERS, BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF BUSINESS OPPORTUNITY, LOSS OF GOODWILL, OR OTHER INTANGIBLE LOSSES ARISING OUT OF OR RELATING TO:

  • (A) YOUR USE OF, OR INABILITY TO USE, THE SERVICES, INCLUDING THE APP, WEBSITE, AI COACHING, SOCIAL FEATURES, OR ANY CONTENT;
  • (B) YOUR USE OF OR RELIANCE ON ANY INFORMATION OR AI-GENERATED RESPONSES PROVIDED THROUGH THE SERVICES;
  • (C) YOUR INTERACTION WITH OTHER USERS OR PARTICIPATION IN SOCIAL COMMUNITY FEATURES;
  • (D) PRODUCTS, PHYSICAL DEVICES, OR MERCHANDISE PURCHASED THROUGH THE SERVICES (IF APPLICABLE);
  • (E) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA OR CONTENT;
  • (F) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED THROUGH THE SERVICES;
    EVEN IF MYRISE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

YOU ACCESS AND USE THE SERVICES ENTIRELY AT YOUR OWN DISCRETION AND RISK. YOU ARE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE, COMPUTER SYSTEM, OR LOSS OF DATA THAT RESULTS FROM YOUR USE OF THE SERVICES.

13.2. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF MYRISE TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, INCLUDING BUT NOT LIMITED TO THE APP, WEBSITE, CONTENT, AI COACH, OR ANY PRODUCTS, SHALL NOT EXCEED THE TOTAL AMOUNT YOU HAVE PAID DIRECTLY TO MYRISE FOR USE OF THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

THIS LIMITATION OF LIABILITY IS A FUNDAMENTAL COMPONENT OF THE AGREEMENT BETWEEN YOU AND MYRISE AND SHALL APPLY EVEN IF A REMEDY FAILS ITS ESSENTIAL PURPOSE.

13.3. IF YOU ARE A RESIDENT OF CALIFORNIA, USA, YOU EXPRESSLY WAIVE CALIFORNIA CIVIL CODE §1542, WHICH STATES:

“A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.”

13.4. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SUCH AS INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH CASES, THE EXCLUSIONS AND LIMITATIONS SET FORTH IN THIS SECTION SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AND YOUR ADDITIONAL CONSUMER RIGHTS UNDER SUCH LAW SHALL REMAIN UNAFFECTED.

13.5. EEA, UK, Iceland, and Switzerland Consumers

IF YOU ARE A RESIDENT OF THE EUROPEAN ECONOMIC AREA (EEA), UNITED KINGDOM, ICELAND, OR SWITZERLAND, AND DEFECTIVE DIGITAL CONTENT SUPPLIED BY US DAMAGES YOUR DEVICE OR DIGITAL CONTENT, MYRISE WILL, AT ITS OPTION, EITHER REPAIR SUCH DAMAGE OR PROVIDE APPROPRIATE COMPENSATION.

HOWEVER, WE SHALL NOT BE LIABLE FOR DAMAGE:

  • (A) AVOIDABLE BY INSTALLING FREE UPDATES SUPPLIED BY MYRISE;
  • (B) CAUSED BY YOUR FAILURE TO FOLLOW INSTALLATION OR USAGE INSTRUCTIONS;
  • (C) RESULTING FROM YOUR FAILURE TO MAINTAIN COMPATIBLE SOFTWARE, DEVICES, OR OPERATING SYSTEMS AS REQUIRED BY MYRISE.

13.6. Québec Residents (Canada)

NOTHING IN THESE TERMS EXCLUDES OR LIMITS ANY LIABILITY THAT CANNOT BE LIMITED UNDER MANDATORY LAWS OF QUÉBEC, INCLUDING RIGHTS UNDER THE CONSUMER PROTECTION ACT.

13.7. Australian Consumers

IF YOU ARE A RESIDENT OF AUSTRALIA, OUR SERVICES COME WITH GUARANTEES THAT CANNOT BE EXCLUDED UNDER THE AUSTRALIAN CONSUMER LAW. YOU ARE ENTITLED TO:

  • A REFUND OR COMPENSATION FOR A MAJOR FAILURE;
  • REPAIR OR REPLACEMENT FOR MINOR FAILURES;
  • COMPENSATION FOR OTHER REASONABLY FORESEEABLE LOSS OR DAMAGE ARISING FROM A FAILURE OF THE SERVICE.

NOTHING IN THESE TERMS EXCLUDES YOUR RIGHTS UNDER THE AUSTRALIAN CONSUMER LAW.

14. INDEMNITY

14.1. You agree to indemnify, defend, and hold harmless MyRise ehf., including its current and future parent companies, subsidiaries, affiliates, successors, assigns, licensors, service providers, and any of their respective officers, directors, employees, agents, and representatives (collectively, the “Indemnified Parties”) from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees), arising out of or related to:

  • (i) your access to or use of the Services, including the app, website, AI coaching, social features, and any current or future physical products or merchandise;
  • (ii) any User Content you submit, post, or transmit through the Services;
  • (iii) your violation of these Terms or any applicable laws, regulations, or third-party rights;
  • (iv) your interactions with other users or third parties via the Services.

14.2. MyRise reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to fully cooperate with such defense. You may not settle any claim without the prior written consent of MyRise. We will make reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it.

15. INTERNATIONAL USE

15.1. You acknowledge and agree that MyRise ehf. makes no representation that the Services – including the app, website, AI coaching features, social components, or any other content – are appropriate, lawful, or available for use in all jurisdictions. Accessing or using the Services is prohibited from territories where doing so would violate applicable laws, regulations, or restrictions.

15.2. If you choose to access or use the Services from outside Iceland or the European Economic Area (EEA), you do so on your own initiative and at your own risk. You are solely responsible for compliance with local laws, including but not limited to data privacy laws, consumer protection laws, import/export control laws, and health and wellness regulations that may apply in your jurisdiction.

15.3. By using the Services, you represent and warrant that you are not located in, under the control of, or a national or resident of any country subject to sanctions, embargoes, or other legal restrictions under applicable law, including but not limited to sanctions imposed by the United States, European Union, United Kingdom, or other applicable authorities. You further agree that you will not use the Services for any purpose prohibited by applicable export control laws, including, without limitation, the development or proliferation of weapons of mass destruction.

16. TERMINATION AND SURVIVAL

16.1. We may suspend, restrict, or terminate your access to all or part of the Services, in our sole discretion, at any time and without liability, with or without prior notice, if:  

  • (a) you violate these Terms or any applicable law;  
  • (b) we are required to do so by law, regulation, or court order;  
  • (c) we discontinue or materially modify the Services or any part thereof; or  
  • (d) your subscription or payment fails, is overdue, or is otherwise unresolved, as described in Section 7.

16.2. You may stop using the Services at any time. If you wish to fully terminate your account, you may do so by deleting your profile through the App (if available) or contacting support@myrise.app.  

Please note: If you have an active subscription, cancellation must follow the procedures outlined in Section 7. Deleting the App or your account does NOT automatically cancel your subscription or stop recurring charges.

16.3. Termination shall not affect any rights, obligations, or liabilities that have accrued prior to the effective date of termination, including but not limited to our right to receive payment for any outstanding amounts. Upon termination, you must immediately cease all use of the Services. Any provision of these Terms that by its nature should survive termination will remain in effect.

16.4.  The termination or expiration of these Terms shall not affect any provisions that, by their nature, are intended to survive. These include, but are not limited to, provisions relating to limitations of liability, disclaimers of medical or legal responsibility, dispute resolution and arbitration, ownership and rights to user content, indemnification obligations, subscription and payment terms, and other provisions necessary to give effect to the parties’ ongoing rights and responsibilities.

Any other provisions which are reasonably intended to survive shall also remain in full force and effect.

17. GOVERNING LAW AND JURISDICTION

17.1. Except where otherwise required by mandatory local consumer law, these Terms shall be governed by and construed in accordance with the laws of Iceland, without regard to its conflict of laws principles.

17.2. To the extent any dispute is not required to be submitted to arbitration under these Terms, any legal action or proceeding relating to these Terms shall be brought exclusively before the District Court of Reykjavík (Héraðsdómur Reykjavíkur), and you irrevocably consent to the personal jurisdiction and venue of these courts. You waive any objection based on improper venue or forum non conveniens.

17.3. If you are a consumer residing in the European Economic Area (EEA), United Kingdom, Switzerland, or Québec, nothing in these Terms shall deprive you of the protection afforded by the mandatory consumer laws of your country of habitual residence. You may bring any dispute under these Terms to the competent courts of your country of residence where such rights are granted by applicable consumer protection law, and MyRise may only bring proceedings in your country of residence as well.

17.4. If you reside in the EEA, you may also have the right to resolve disputes via the European Commission’s Online Dispute Resolution (ODR) platform, accessible at: https://ec.europa.eu/consumers/odr/. While MyRise is not obliged to participate in alternative dispute resolution schemes except where legally required, we will review legitimate requests in good faith.

17.5. The United Nations Convention on Contracts for the International Sale of Goods (CISG) shall not apply to these Terms or to any transactions between you and MyRise.

17.6. If you are a consumer residing in Quebec, Canada, nothing in these Terms deprives you of the protections granted by the mandatory consumer protection laws of Quebec and Canada. Disputes relating to these Terms may be brought before the competent courts in Quebec, in accordance with applicable Quebec law.

18. MISCELLANEOUS PROVISIONS

18.1. No delay or failure by MyRise ehf. to exercise or enforce any right or provision of these Terms shall constitute a waiver of such right or provision. A waiver of any breach or default shall not be deemed a waiver of any preceding or subsequent breach or default.

18.2. If any provision of these Terms is held to be unlawful, void, or for any reason unenforceable, the remaining provisions shall remain valid and enforceable to the maximum extent permitted by applicable law. Where possible, any invalid or unenforceable provision shall be modified to most closely reflect the original intent of the parties.

18.3. These Terms, together with our Privacy Policy and any applicable subscription or product terms, constitute the entire agreement between you and MyRise regarding your use of the Services and supersede all prior or contemporaneous agreements, understandings, or representations, whether written or oral.

18.4. MyRise ehf. may assign or transfer its rights and obligations under these Terms to another entity at any time, including by way of merger, acquisition, asset transfer, or corporate restructuring. By continuing to use the Services, you consent to any such assignment or transfer. Posting a revised version of these Terms identifying the new entity shall constitute valid notice to you. You may not assign your rights or obligations under these Terms without prior written consent from MyRise.

18.5. By using the Services or communicating with us electronically (e.g., via email, website, or in-app), you agree to receive all communications from MyRise electronically. These include notices, terms, disclosures, agreements, and records related to your use of the Services, and they carry the same legal effect as if provided in writing. You acknowledge and agree that by clicking a button labeled “ACCEPT,” “I AGREE,” “SUBMIT,” “REGISTER,” or similar, you are submitting a legally binding electronic signature and entering into a legally binding agreement. WE MAY USE TRUSTED THIRD-PARTY SERVICE PROVIDERS TO DELIVER THESE COMMUNICATIONS EFFICIENTLY AND SECURELY. YOU HEREBY CONSENT TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND RECORDS, AND TO THE ELECTRONIC DELIVERY OF ALL NOTICES AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED THROUGH THE SERVICES.

18.6. You acknowledge that MyRise uses third-party service providers to operate, support, and improve the Services, including but not limited to cloud infrastructure, artificial intelligence systems, payment processors, analytics tools, and communication platforms. This does not alter MyRise’s responsibilities under these Terms.

18.7. Except as expressly stated herein, these Terms do not confer any rights or remedies upon any third party, and no third party shall be deemed a beneficiary of these Terms.

18.8. MyRise shall not be liable for any failure or delay in performance caused by events or circumstances beyond its reasonable control, including but not limited to natural disasters, pandemics, war, terrorism, labor disputes, government orders, supply shortages, or technical failures beyond our control.

18.9. The provisions of these Terms that by their nature should survive termination-including, but not limited to, those regarding disclaimers, limitations of liability, indemnity, dispute resolution, and governing law-shall survive the termination of your access to the Services and the termination of these Terms.

18.10. MyRise shall not be held liable for any failure or delay in performance of its obligations under these Terms resulting from causes beyond its reasonable control. These include but are not limited to acts of God, natural disasters, epidemics or pandemics, war, terrorism, riots, labor strikes, internet or telecommunications failures, power outages, or orders from governmental authorities. Such events shall suspend the affected party’s obligations for the duration of the delay or failure. MyRise will make reasonable efforts to resume full performance as soon as possible.

19. CONTACT

If you have any questions about these Terms, your privacy, or anything related to the Services or MyRise products, you may contact us at: support@myrise.app

This address may also be used for any legal or privacy-related inquiries.

By using the Services, you confirm that you have read, understood, and agree to be bound by these Terms.

MyRise ehf.
Company Reg. No. [to be added]
Registered Office: [to be added], Reykjavík, Iceland

Last Updated: 24 July 2025

ANNEX A: TERMS OF SALE

These Terms of Sale (“Terms of Sale”) apply to your shopping experience through MyRise websites, mobile applications, or other authorized online platforms (the “MyRise Store”) in connection with the online sale and delivery of MyRise-branded physical products, including but not limited to wearable devices, apparel, accessories, wellness goods, and other tangible products offered from time to time (“Products”).

These Terms of Sale do not govern the purchase or use of digital products or services, including the MyRise subscription-based fitness coaching application, which are expressly governed by the MyRise Terms and conditions of Use.

By placing an order for our Products through the MyRise Store, upon order confirmation, a contract of sale will be executed between you and MyRise ehf. (the “Company”), which will be governed by these Terms of Sale.

In addition to these Terms of Sale, by placing an order, you acknowledge and agree to be bound by our Terms and conditions of Use and Privacy Policy, as amended from time to time.

You further represent and warrant that you have the legal capacity to enter into these Terms of Sale and to purchase Products in accordance with Applicable Law.

1. ORDERING AND CHANGES TO ORDERS

1.1. The Company may, in its sole discretion, refuse or cancel any order or limit any order quantity, even after receiving your order confirmation. The Company may also require additional information or verification prior to accepting or processing any order. If you are using a workplace email address, please note that certain corporate systems may block or filter automated emails, which could prevent delivery of our confirmation email or send it to your spam or junk folder.

1.2. During the order process, you may be required to provide accurate payment and shipping details. YOU REPRESENT AND WARRANT THAT YOU HAVE THE LEGAL RIGHT AND AUTHORITY TO USE ANY PAYMENT METHOD SELECTED FOR THE TRANSACTION. By submitting such information, you grant the Company the right to transmit this information to third parties for the purpose of facilitating payment processing and order fulfillment, in accordance with our Privacy Policy. The Company may require verification of provided information before acknowledging or completing any transaction.

1.3. You are solely responsible for ensuring that all shipping information and contact details provided are complete and accurate. The Company shall not be held liable for any loss, delay, or failed delivery of Products resulting from inaccurate or incomplete information provided by you.

1.4. Any estimated delivery times displayed on the MyRise Store or during checkout are calculated from the date of shipping confirmation, not from the date the order is placed. Delivery times are indicative only and not guaranteed, unless otherwise explicitly stated by the Company.

1.5. The actual delivery of your order may be delayed due to unforeseen circumstances beyond the Company’s reasonable control, including but not limited to pandemics, fires, explosions, floods, wars, sabotage, riots, labor disputes, equipment failures, government actions, shortages of materials or transportation, or other natural or man-made disasters (each a “Force Majeure Event”). You acknowledge and agree that the Company shall not be liable for delays in delivery caused by any Force Majeure Event, except where otherwise required by Applicable Law.

1.6. Title to the Products shall transfer to you upon delivery of the Products to the shipping carrier. However, the risk of loss of, or damage to, the Products shall pass to you only upon delivery of the Products to you or a recipient designated by you.

1.7. By placing an order, you acknowledge and agree that the Company may collect, process, and share your personal data (including name, contact details, and shipping information) with trusted third-party service providers, such as payment processors, logistics partners, and carriers, solely for the purpose of processing, fulfilling, and delivering your order. Such data handling will be carried out in accordance with the MyRise Privacy Policy and Applicable Data Protection Laws.

2. AVAILABILITY OF PRODUCTS

2.1. The Company reserves the right, at its sole discretion, to add, remove, suspend, or discontinue any Products or related services offered in the MyRise Store at any time and for any reason. The Company further reserves the right to adjust or limit the quantities of Products available for purchase, even after you have placed an order. Due to potential supply chain constraints or stock shortages related to specific models, colors, sizes, or styles, the Company does not guarantee that any Product displayed as “in stock” will remain available for purchase or delivery.

2.2. The Company makes no representations or warranties regarding the completeness, accuracy, reliability, validity, or timeliness of any Product listings, descriptions, specifications, or images (including, without limitation, weights, measurements, materials, features, or technical specifications) displayed on the MyRise Store. All such information, including any promotional offers, coupons, or discounts, is subject to change or withdrawal at any time without prior notice.

The Company uses commercially reasonable efforts to accurately display the visual attributes of Products, including applicable colors; however, the colors and appearance of Products may vary depending on your device settings, display resolution, and lighting conditions. Accordingly, the Company cannot guarantee that your screen will accurately depict the true color or design of any Product.

2.3. You are solely responsible for ensuring that your purchase, possession, and use of any Product complies with all applicable local, regional, national, and international laws and regulations, including but not limited to minimum age requirements and import or usage restrictions in your jurisdiction.

3. PRICING

3.1. Unless otherwise expressly stated at the time of purchase, listed prices for Products in the MyRise Store typically include standard delivery and handling charges as well as any applicable value-added tax (VAT) or sales tax. If delivery, handling charges, or applicable taxes are not included in the listed price, this will be communicated to you before you confirm your order.

The Company reserves the right to modify Product prices at any time without prior notice. Any price changes will not affect orders that have already been accepted and confirmed by the Company.

3.2. Please note that prices displayed in the MyRise Store do not include any import duties, tariffs, customs fees, brokerage charges, or similar fees that may be imposed by the destination country or shipping jurisdiction. You are solely responsible for payment of any such additional costs. These charges are typically collected by the carrier upon delivery and are not controlled or reimbursed by the Company.

3.3. Prices may be displayed in different currencies depending on your location. Where applicable, you acknowledge and agree that final transaction amounts charged to your payment method may vary slightly due to currency conversion rates or fees applied by your payment provider or issuing bank.

4. WARRANTY, RETURN AND REFUND POLICY

4.1. Limited Product Warranty

4.1.1. THIS LIMITED PRODUCT WARRANTY PROVIDES YOU WITH SPECIFIC LEGAL RIGHTS. DEPENDING ON YOUR COUNTRY, STATE, OR JURISDICTION, YOU MAY HAVE ADDITIONAL RIGHTS THAT ARE NOT SPECIFICALLY MENTIONED IN THIS WARRANTY. EXCEPT AS PERMITTED BY LAW, WE DO NOT EXCLUDE, LIMIT, OR SUSPEND ANY ADDITIONAL RIGHTS YOU MAY HAVE UNDER APPLICABLE LAWS. FOR A FULL UNDERSTANDING OF YOUR LEGAL RIGHTS, YOU SHOULD CONSULT THE LAWS OF YOUR JURISDICTION.

4.1.2. If you are a consumer based in the European Economic Area (EEA) or Switzerland, you may have legal rights under applicable national legislation governing the sale of consumer goods, including, without limitation, national laws implementing EU Directive 1999/44/EC. These statutory rights are not affected by this Limited Product Warranty.

4.1.3. If you are a consumer based in Australia, our Products come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

4.1.4. Additional details and specific terms of our Limited Product Warranty will be provided with the Product or made available through the MyRise Store.

4.2. Return & Refund

4.2.1. Subject to Section 4.1 of these Terms of Sale, if you are not satisfied with your purchase of a Product from the MyRise Store for any reason, you may request a refund if you meet all of the following conditions:

  • A refund request must be submitted within 30 calendar days after you have received the Product;
  • You must contact us at support@myrise.app and provide your name, order number, and reason for the return request; and
  • The Product must be returned in its original, brand-new condition, including all parts, accessories, manuals, and packaging. Apparel items must have original tags attached and must not be washed, worn, or altered.

4.2.2. Additional details on the return and refund process will be provided on the MyRise Store.

4.3. Delivery charges and any wrapping or handling fees paid in connection with your purchase will not be refunded. If a returned Product fails to meet the above conditions, we may, in our sole discretion, refuse to accept the return or issue a refund.

4.4. Right of Withdrawal

Consumers residing in the EEA or Switzerland have a statutory legal right to withdraw from contracts for the purchase of Products within 14 days of entering into the contract, without providing any reason.

  • Exercise of the Right of Withdrawal: To exercise your right of withdrawal, you must inform MyRise ehf. of your decision to withdraw from the contract by submitting a clear written statement (e.g., via letter or email). You may use the model withdrawal form below, but its use is not mandatory. To meet the withdrawal deadline, you must send your notice of withdrawal before the 14-day period expires.
  • Effects of Withdrawal: If you withdraw from the contract, we will refund all payments received from you, including the costs of standard delivery (excluding any supplementary costs resulting from your selection of a delivery method other than the least expensive standard option offered by us), without undue delay and in any event no later than 14 days from the day on which we are informed of your decision to withdraw. Refunds will be issued using the same payment method you used for the initial transaction, unless you have expressly agreed otherwise. You will not incur any fees as a result of such reimbursement.

Model Withdrawal Form:

To: MyRise ehf., [INSERT FUTURE STORE ADDRESS], email: support@myrise.app 

I hereby give notice that I withdraw from my contract for the following Product(s):

  • Order Number:
  • Date Received:
  • Name:
  • Address:
  • Signature (required only if sent by mail):
  • Date:

4.5. Refund Confirmation

We will notify you once we have received and inspected your returned Product. If your refund request is approved, you will be automatically refunded via your original payment method. Please note that it may take additional time for your bank or credit card company to process and post the refund to your account.

5. GIFT CARDS TERMS

5.1. These Gift Card Terms and Conditions (the “Gift Card Terms”) apply to all electronic gift cards (“eGift Cards”) purchased, used, loaded, obtained, or otherwise redeemed (collectively “Used”) by you through the MyRise Store or from an authorized third-party distributor.

By purchasing or Using an eGift Card, you agree to be bound by these Gift Card Terms, as well as the MyRise Terms and conditions of Use, Terms of Sale, and Privacy Policy, each as updated from time to time.

For balance inquiries, you may visit the Gift Cards page in the MyRise Store or contact us via the support information provided therein.

5.2. eGift Cards are available for purchase exclusively online in the MyRise Store and may be offered in various denominations (e.g., $25, $50, $100, $150, $200, $500), subject to availability.

eGift Cards have no value until they are activated following successful payment clearance. The Company reserves the right to suspend or delay activation until the payment has been fully processed.

Only eGift Cards purchased directly from the MyRise Store or an authorized third-party distributor are considered valid. eGift Cards obtained from unauthorized sellers or resellers, including online auction sites, are neither valid nor redeemable, and the Company assumes no liability for such cards.

5.3. Limitations

  • The maximum value of any single eGift Card is limited to $500 (or equivalent in local currency).
  • Third-party gift cards (e.g., shopping mall gift cards) cannot be used to purchase a MyRise eGift Card.
  • Promotional codes or discounts issued by the Company or third parties may not be applied toward the purchase of eGift Cards.
  • eGift Card balances cannot be used to purchase additional eGift Cards.
  • Multiple promotional offers cannot be combined for a single eGift Card purchase.
  • An eGift Card is not a credit, debit, or charge card, and no implied warranties are attached to purchased eGift Cards.

eGift Cards cannot be:

  • Returned, resold, transferred for value, or exchanged for cash (except as required by law);
  • Used for unauthorized advertising, marketing, sweepstakes, promotional, or commercial purposes;
  • Redeemed for more than their face value or used outside of the MyRise Store;
  • Applied to any other account balance except as required by law.

The Company shall not be responsible for delivery failures due to incorrect or incomplete email addresses provided by you.

eGift Cards obtained from non-authorized sources may be invalid or have altered balances or values; the Company is under no obligation to honor such cards.

5.4. Redemption

eGift Cards may only be redeemed for eligible Products available through the MyRise Store.

When making a purchase using an eGift Card, the available balance will be reduced by the amount of the purchase, and remaining funds may be applied toward future purchases until the balance is fully depleted. You must have sufficient available funds on the eGift Card to cover the full amount of your purchase or pay any remaining difference using a valid alternative payment method.

You may not cancel or reverse a purchase made using an eGift Card, and you are solely responsible for all transactions initiated with your eGift Card.

The Company reserves the right to refuse, limit, or disable the use of any eGift Card if it reasonably believes the eGift Card was obtained, used, or applied fraudulently, illegally, or in violation of these Gift Card Terms.

Certain Products (including but not limited to digital subscriptions or services) may not be eligible for purchase using eGift Cards, and eligible goods and services may change at the Company’s discretion.

eGift Cards cannot be transferred to another account after redemption, nor may they be used to fund purchases intended for resale or export.

5.5. Subject to the MyRise Return Policy, any returns for purchases originally made using an eGift Card will result in either:

  • A credit being re-applied to the same eGift Card used for the initial purchase; or
  • Issuance of a new eGift Card with the refunded amount.

If multiple payment methods were used for a single purchase, the portion paid using an eGift Card will be refunded accordingly to a new or existing eGift Card, and the remaining portion will be refunded to the original non-gift card payment method.

5.6. All eGift Card purchases are generally final and non-refundable, except as required under Applicable Law. Once purchased and activated, eGift Cards cannot be returned, exchanged, or redeemed for cash, unless legally mandated.


5.7. MyRise eGift Cards never expire and do not accrue any service or administrative fees.

In the event that the Company permanently ceases operations, enters liquidation, or otherwise becomes insolvent, the redemption of unused eGift Cards may be partially or fully unavailable, and holders of such eGift Cards may be treated as unsecured creditors in accordance with Applicable Law.

If the Company discontinues the sale of physical Products but continues to operate, the Company will provide holders of valid, unused eGift Cards with a reasonable opportunity to redeem their remaining balance for available Products or, if redemption is not reasonably possible, issue a refund of the unused balance in compliance with Applicable Law.

5.8. In the event of a technical malfunction, error, or issue with your eGift Card (such as a non-functional redemption code), you may contact us at support@myrise.app for resolution. The Company reserves the right to verify purchase information and may replace a malfunctioning eGift Card at its discretion.

5.9. The risk of loss and title for an eGift Card passes to the purchaser upon the Company’s electronic transmission of the eGift Card to the purchaser or the designated recipient.

You are solely responsible for safeguarding your eGift Card from unauthorized use. The Company is not responsible for lost, stolen, or destroyed eGift Cards, nor for eGift Cards used without your permission. The Company will not replace, refund, or replenish balances on eGift Cards that have been lost, stolen, or used fraudulently or without authorization.

5.10. Beware of potential gift card scams. Do not share your eGift Card number, claim code, or PIN with anyone unless you are actively purchasing an eligible Product from the MyRise Store. If you suspect fraudulent activity or a scam, you should report it to your local law enforcement authority.

The Company assumes no liability for any unlawful conduct or fraudulent actions of third parties related to any eGift Card.

5.11. By purchasing or Using an eGift Card, you agree to comply with these Gift Card Terms and the MyRise Terms of Use. You agree not to use an eGift Card in any way that is fraudulent, unlawful, harmful to the Company or its affiliates, or disruptive to our customers, reputation, goodwill, or operations.

The Company reserves the right, without prior notice and at its sole discretion, to:

  • (i) Prohibit or block you from purchasing, claiming, redeeming, or reloading eGift Cards;
  • (ii) Void, deactivate, suspend, or refuse to honor eGift Cards (including balances within an online account) without a refund;
  • (iii) Cancel or limit orders and fulfillment (including orders involving eGift Cards or balances used to make purchases);
  • (iv) Close or suspend your account and/or access to Services.

These actions may be taken if, for example:

  • (a) An eGift Card was obtained, used, or applied to an account or payment in a fraudulent, illegal, or policy-violating manner;
  • (b) The uploaded or applied eGift Card balance exceeds legal or regulatory limits;
  • (c) We encounter payment issues (e.g., insufficient funds) or require additional verification for payment clearance;
  • (d) An update or change in law imposes new requirements or restrictions on eGift Card usage.

5.12. eGift Cards may be used as personal or business gifts but cannot be used in connection with any unauthorized marketing, advertising, or promotional activity (including websites, online ads, emails, telemarketing, direct mail, print, radio, or television campaigns).

It is strictly prohibited to use the Company’s name, logo, trade dress, trademarks, or other intellectual property—including images or likenesses of eGift Cards—in any way that suggests or implies that any person, website, business, product, or service is endorsed, sponsored, or otherwise affiliated with the Company or its subsidiaries or affiliates, without prior written consent.

5.13. The Company makes no warranties, express or implied, concerning eGift Cards, including but not limited to any warranty of merchantability or fitness for a particular purpose.

In the event that an eGift Card code is non-functional, your sole and exclusive remedy, and the Company’s entire liability, shall be the replacement of such eGift Card.

Certain jurisdictions do not permit limitations on implied warranties or exclusions or limitations of liability for certain damages; in such cases, these disclaimers, exclusions, or limitations may not apply to you, and your statutory rights remain unaffected.

6. MISCELLANEOUS PROVISIONS

6.1. CONSUMERS IN SOME JURISDICTIONS MAY HAVE LEGAL RIGHTS UNDER APPLICABLE NATIONAL LEGISLATION GOVERNING THE SALE OF CONSUMER GOODS, INCLUDING, WITHOUT LIMITATION, AUSTRALIAN CONSUMER LAW AND NATIONAL LAWS IMPLEMENTING EUROPEAN UNION DIRECTIVE 1999/44/EC. THESE RIGHTS ARE NOT AFFECTED BY THE PROVISIONS STATED ABOVE.

6.2. These Terms of Sale are supplementary to, and shall be read in conjunction with, the MyRise Terms of Use and Privacy Policy. Except as otherwise expressly stated herein, these Terms of Sale, together with the Terms of Use and Privacy Policy, constitute the entire and exclusive understanding and agreement between you and the Company with respect to any purchase made through the MyRise Store and supersede any prior or contemporaneous agreements or understandings, whether written or oral, relating to the subject matter hereof.